FAQ

This document answers some of the questions we occasionally get; it's not an operation guide for that, see user guide.

Can I call emergency telephone numbers?

No, we do not support calling emergency services telephone numbers from your NZSIP service. your NZSIP service is not a replacement for a traditional telephone service.

Can I call "regular" (PSTN) telephone numbers?

No, we are a amateur radio telephone network; provision a service for a PSTN VoIp provider for another line o your phone if this is what you need.

Do you support Ring Groups

Yes, we can support agent queues and ring groups in some situations, especially when supporting radio clubs. Please raise a helpdesk ticket with your particular use case or ask about it on our discord.

How do I dial other hams on other networks?

• From HoIP or Amateur Wire dial 640 before the NZSIP extension to reach us.
• To reach HoIP dial 577 before the HoIP extension number.
• To reach Amateur Wire dial 640 before the Amateur Wire extension number.